If you want to cancel your ChiliDocs® subscription, you can do so directly via the HubSpot settings:
đź”§ Step-by-step instructions:
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Go to your HubSpot settings.
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In the left menu, select “Connected Apps”.
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Find ChiliDocs® in the list of connected apps and open its settings.
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Navigate to the “General” tab.
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There you’ll find the option “Cancel subscription”.
Clicking it will open a popup where you can submit your cancellation request.
⏳ What happens next?
Once submitted:
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a support ticket will automatically be created.
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our team will process your cancellation request within 24 hours.
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you will receive an email confirmation once your subscription has been canceled.
âś… Continued access after cancellation
Even after cancellation, you will still have access to ChiliDocs until the end of your current paid billing cycle.
For example: If your subscription is billed annually and you paid in January, you can still use ChiliDocs until the end of December — even if you cancel early.
💡 Note: Cancellation only stops the automatic renewal. You retain access until the subscription naturally ends.